In line with government advice, we will now be operating with a skeleton staff to deal with emergencies.
If you have repairs you can continue to send these to us, rest assured they will be stored in a safe place and processed in due course.
There will inevitably be delays to our usual services for which we sincerely apologise, however as soon as restrictions are lifted, we will be back to normal operations.
If you have an emergency, you can contact us by email on sales@swicogroup.com or sales@afhdistribution.co.uk.
MAXIMISE PERFORMANCE
Like any finely crafted mechanism, your watch requires periodic maintenance to ensure optimum performance.
Maintenance includes disassembly, cleaning, replacement of parts as needed, reassembly and lubrication of the movement. A maintenance interval of 3 years is recommended, in addition to any required battery replacement.
If your watch needs repairs or adjustments it must be returned to the Authorised Service Centre agent. Never open the watch yourself.
PRECAUTIONS
What should I do to ensure that my watch continues to provide excellent service for many years
Most watches are water resistant to 30 meters (3 bar/3ATM/99 feet); certain models are water resistant to even greater pressures/depths, as marked on the dial or case-back.
CAUTION
If the water resistance limit is not marked on your watch, do not subject it to a pressure/depth greater than 3 bar (3 ATM/30 meters/99 feet), or your watch could be damaged and your warranty will be voided.
IMPORTANT
Do not operate the watch crown, push-buttons on a chronograph model, or any other pushers/buttons when the timepiece is wet or under water.
NOTE
The watch brand will not be responsible for any damage caused by or related to leakage originating from improper handling or damage to the case, crown, gaskets or crystal.
To maintain water resistance, yearly maintenance is required. The gaskets and crown which seal the case are subject to wear and deterioration under normal use. These parts should be inspected and replaced as needed each time the watch is opened for service, including battery changes.
The authorised service centre will automatically retest your watch for water resistance as a routine step in all service orders.
BATTERY INFORMATION
A quartz timepiece has a 1.55 Volt silver-oxide battery that is specially designed for watches. It will last approximately 12 – 18 months under normal use.
End-of-Life Feature:
The seconds hand on many models will start to move haltingly in 4-second increments when the battery is almost exhausted, signalling the need to have it replaced. Battery replacement: It is important to use only the replacement battery recommended by SWICO. Take or send your watch brands Authorized Service Centre to have battery changed.
NOTE
Frequent use of special functions, like the stopwatch timer on chronograph models, may shorten battery life.
NOTE
Your old battery will be disposed of/recycled properly.
DO NOT attempt to change the battery yourself.